This is not that new but do you know that you can chat with Mtn customer care online on WhatsApp easily?. Yea. I think they are try to impress us with that but its not working out :)) ..
BENEFITS OF USING THEIR WHATSAPP ONLINE CHAT:
This will offer MTN users lots of benefits these include
1. Live Chatting (especially guys to a lady )
2. More convenience
3. This will allow you express more of your issues To mtn via MTN
live Whatsapp Messaging
4. Send Screen Shot of issues
5. take photo of error messages
6. More faster
7. Shy people can Easily type
8. Allows you express yourself
9. More Time
10. No more abrupt Interruption when handling your Issues
11. MTN Agent can easily scroll up to continue handling an Issue
DISADVANTAGE OF USING THEIR ONLINE CHAT:
1. slow in communication
2. Language limitations
3 MTN Users may be very Silly (guys know what I mean)
4. Poor Spellings can really make the conversation wired for MTN.
To chat with an Agent simply save the numbers bellow and message them
Or copy number from screen shot above
1 ==> 0903 300 0001
2. ==> 0903 300 0002
3. ==> 0903 300 0003
4.==> 0903 300 0004
5.==> 0903 300 0005

Hope this solves some of your problems been faced while using Mtn because now you Can chat with them online 24/7.

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